Frequently Asked Questions

We are a New Zealand company dedicated to helping schools fundraise more effectively.

It all began in 2024 when one of our founders’ wives struggled to find a New Zealand website to list the donations she had received for their Agricultural Day. She wanted to reach beyond the local community but found that existing platforms were either not dedicated to school fundraising, used a different currency, or charged high commission fees.

This inspired the creation of Toko—a platform that enables schools to raise money without fees while connecting with a broader community.

This isn’t just another fundraising tool, it’s a movement. We want every school in New Zealand to have a trusted way to rally their community around what matters most, supporting our children and their education.

No Toko is not a charity; however, our mission is to give back 100% of the funds raised through auctions and Buy Now sales. We ensure that everything contributed through our platform goes directly to the schools.

When schools, parents, alumni, and local businesses come together with a shared purpose, amazing things happen. We’re talking pride, real participation, and genuine progress.

There are many reasons why Toko is so popular:

First and foremost Toko is a movement, not a marketplace. This isn’t about selling things. It’s about the school community showing up for what matters. Your school’s dreams and needs. Whether it’s new sports equipment, a school trip, or upgrading your library, Toko helps the schools and community to rally together around those goals in a way that feels authentic to your school’s values: community spirit, fairness, and student wellbeing.

Also there is:
No Fees for Schools – Schools receive 100% of the funds from purchases, services, and donations.

Expanded Reach – Most schools rely on their immediate community for fundraising. With Toko, they can connect with supporters worldwide. For exemple, students can sell their artwork, pottery, or request donations for school camps from family members abroad.

Support from Anywhere – Buyers and donors across New Zealand can easily browse projects and choose which schools or projects to support.

Great Deals for a Good Cause – PTFAs often secure high-quality products or services at a fraction of the cost. These are then sold to the community to raise funds. Buyers find great bargains while helping schools—everyone wins.

We are based in Auckland.
Toko is registered to the New Zealand companies office under TOKO PROJECT LIMITED 9335482
NZBN: 9429052772764

You're welcome to email us at info@toko.co.nz

Yes for now Toko is only available for schools in New Zealand.

Yes you can. We will have to register your school and create a project dedicated to your sport's team.

To bid on an auction you need to register first. Create a login by entering your email and a password and then your done. Login with these details and you'll see your profile which you can edit and then any bidding will be live.
You don't need to register to donate, buy a raffle ticket, a service or a product.

Once an auction has timed out you will no longer see it listed on the website.

You will receive a winners email with instructions on what to do next.
First we will ask you to pay for your win, then we will put you in contact the PTFA or school manager from where the auction is coming from.

All This information will be displayed on the email.

Alternatively you can login to your account and select "Auction" on your profile.

Yes you can place a bid on any schools however depending on what the product or service is, you might have to go to the school to pick up your win. Some schools offer a courrier service but it has to be agreed before bidding. You can ask the question on the auction listing.

No we don't yet offer this option.
If you have been outbid, you will receive an email to inform you and you can choose to bid again.

Toko is processing your payment through "wincave". Most of the schools don't have an online payment facility so we also include this service to them for free.
We receive the payment and transfer it to them.

No Toko is not taking any commission. 100% of the money collected goes to the school.

Our system is set up to receive payment online, however you can ask the school directly if this option is possible.

We are using Wincave for all our payment. Wincave is accredited with PCI DSS which is a comprehensive set of requirements created by the Payment Card Industry Security Standards Council for enhancing cardholder data security and to ensure the safe handling and storage of sensitive customer credit card information or data. Windcave Limited is a Level 1 Service Provider and is compliant to PCI DSS Version 4.0 standard.
Toko does not have access to your card information.